Last updated: May 23, 2022
We believe in the importance of being able to control who gets what information. This not only means you want your coworker to have your work email, and your friend to have your personal phone number, but it also means there are people who shouldn’t have any of your information.
We've made several choices in how Pesto is built to ensure only the people you choose to share with get the details you choose to share.
Please read the following carefully to understand how we will collect, use, and maintain your personal information. It also describes your choices regarding the use, access, and correction of your personal information.
The Pesto Service
Pesto provides a digital workplace through which teammates communicate and socialize. The Pesto Service may additionally connect with third party software platforms which you have authorized to connect with Pesto (“Third Party Platforms”).
What Is Personal Information?
“Personal Information” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, address, telephone number, mobile number or e-mail address, an identification number, location information, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
“Sensitive Personal Information” means racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union members, the processing of genetic, biometric data for purposes of uniquely identifying a natural person, and information concerning an individual’s health, sex life, or sexual orientation. We treat your Personal Information and Sensitive Personal Information as confidential.
“Other Information” is any information that is not Personal Information or Sensitive Personal Information. Personal Information does not include anonymized or “aggregate” information, or publicly available information that has not been combined with Personal Information or Sensitive Personal Information.
What Information Do We Collect And When Do We Collect It?
We may collect your Personal Information in the following circumstances:
- When you voluntarily provide it to us, such as when you register for an account with your email and password, or by using a social login (“Pesto Login Credentials”), send us an email or post information or other content to our Site or Service;
- When you connect a Third Party Platform with your Pesto account we will receive information from that service (such as your username, basic profile information) via the authorization procedures used by that service. Any additional information we receive depends on which services you authorize and any options that are available;
- If you purchase a subscription to the Service requiring billing or payment information, we require that you provide certain additional Personal Information, including your address, phone number, and credit card number (“Payment Information”). This information is necessary to process your requests and to contact you; and
When you utilize the Service, we also receive certain Other Information about you or your use of the Service. Such Other Information may be collected using various technologies, including:
- Logs: We track the data you see in Pesto and how you interact with it by automatically collecting certain information such as, the pages you visit or features you use within the Service, the date and time of your activities on the Service, the URLs from the websites you visit before and after navigating to the Service, your software and hardware attributes (including operating system type and version, App version, device type, and device identifiers, including IDFA and/or Advertising IDs), your browser type and version, and your general geographic location derived through your IP address (e.g., your city, state, or metropolitan region). To obtain such information, we may use web logs or applications that recognize your device and gather information about its online activity. We treat this information as confidential if we combine it with or link it to any of your Personal Information. We use tracking data about individuals to inform us about how Pesto is being used to help us provide a better user experience.
- Web beacons: The Service or the emails that you receive from us may use an application known as a “web beacon” (also known as a “clear gif” or “pixel tag”). A web beacon is an electronic file that usually consists of a single-pixel image. It can be embedded in a web page or in an email to transmit information. For example, it allows an email sender to determine whether a user has opened a particular email.
- Local storage: We may collect and store information (including Personal Information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Pesto keeps Personal Information contained in your cookies and obtained through the other tracking technologies confidential. We do not set any cookies outside of the pesto.app domain.
We also may partner with certain third parties to collect, analyze, and use some of the Personal and Other Information described in this section. For example, we may allow third parties to set cookies or use web beacons on the Service or in email communications from Pesto. This information may be used for a variety of purposes, including analytics.
How Do We Use the Information We Collect?
We use your Personal Information and Other Information collected through our Service for the following purposes:
- to enable you to share Personal Information and connect to and communicate with other users;
- to provide our Service or information you request, and to process and complete any transactions;
- to respond to your emails, submissions, questions, comments, requests, and complaints and provide customer service;
- to monitor and analyze usage of the Service and trends, and to personalize and improve our Service and our users’ experiences on our Service, such as content, or features that match their profiles or interests, and to increase the functionality and user friendliness of our Service;
- to send you confirmations, updates, security alerts, and support and administrative messages and otherwise facilitate your use of, and our administration and operation of, our Service;
- to contact you about the Service in which you have expressed interest or that might be of interest to you; and
- for any other purpose for which the information was collected.
What Information Do We Share With Third Parties?
Pesto exists to make remote work more effective and less lonely, not sell your data. However, we share personal information as follows:
- Other users with whom you share a team on Pesto: The core functionality of the Pesto Service allows you to share your Personal Information with other users, and to receive the Personal Information of those other users. When you join an organization, your Personal Information will be provided to people who have access to that organization in accordance with the permission settings of the team. You can control which information you share via the settings provided within the Service.
- With Your Consent: We may share your Personal Information when you give us your consent to do so, including if we notify you on our Service that the information you provide will be shared in a particular manner and you provide such information.
- Business Transfers: We might sell or buy business assets. We may share your Personal Information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where Personal Information may be disclosed or transferred as one of our business assets.
- Analytics: We partner with certain third parties to collect the Other Information discussed above and to engage in analysis, auditing, research, and reporting. These third parties may use web logs or web beacons, and they may set and access cookies or use similar tracking technologies on your computer or other device.
You may choose to provide us with another person's email address so that person may be invited to create an account and join your organization on our Service. By providing us with another person's email address, you represent to us that you have obtained the consent of the person concerned as regards such disclosure to us of that email address. We may disclose such information if required to do so in order to comply with legal process, as described above.
Links to Other Sites
What Steps Do We Take To Protect Your Information?
We use reasonable physical, technical, and administrative security measures to protect your Personal Information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
What Choices Do You Have Regarding the Use of Your Information?
You may withdraw your consent to process your Personal Information at any time by providing written notice to us at [email protected]. If you do so, you will be unable to use the Service.
You may “opt out” of receiving marketing or promotional communications from us by following the instructions in those communications or by emailing us at [email protected]. If you opt out, we may still send you non-promotional emails, such as emails about your Pesto account or our ongoing business relations.
Your Rights: Reviewing, Changing or Deleting Your Information
You may review, update, correct or delete the Personal Information in your account from within the Service itself or by contacting us at [email protected]. You also authorize us, on your behalf, and in accordance with your account preferences to delete information when not reasonably needed for the Service.
Retention of Your Information
We retain information for as long as reasonably necessary to deliver our Service to you or to fulfill the purposes described in this Policy. You may delete the Personal Information in your account as described above. Please note that, in limited circumstances, we may retain information for a longer period of time as required by law.
Lawful Bases for Processing
We will only collect and process Personal Information about you where we have lawful bases. Our lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you, such as when you purchase a subscription to the Service) and our legitimate interests (such as to comply with applicable laws and enable or administer our business).
Information for California Residents
If you are a California resident under 18 years of age and a registered user of our Service, you may request that we remove content and information that you publicly post on our Service. To obtain removal of such content and information, please send us an email at [email protected] with a short description of the content or information you would like to have removed. Please note that such a request does not necessarily ensure complete or comprehensive removal of content posted by you, since the content and information may remain in our databases, may remain visible in a manner that does not identify you, or may have been re-posted by another user.
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information, he or she should contact us at [email protected]. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information from our files.